No Surprises Act

Under the law, health care providers need to give patients who either don’t have insurance or are not using insurance, an estimate of the bill for medical items and services. Patients not using insurance have the right to receive a “Good Faith Estimate” for the total expected cost of any non-emergency items or services, including mental healthcare. These clients can ask us, or any other provider, for a Good Faith Estimate before scheduling an appointment. If clients receive a bill that is at least $400 more than their Good Faith Estimate, they can dispute the bill.

If you are a self-pay client, we will provide you with a Good Faith Estimate at least one business day prior to your first scheduled appointment and on an ongoing basis thereafter. If you are out-of-network with a provider, but will be submitting reimbursement claims to your insurance for services on your own, the No Surprises Act does not apply to you at this time.

For questions or more information about your right to a Good Faith Estimate, visit the Centers for Medicare and Medicaid website or call 800-985-3059.